Last Updated: 26 Dec 2025

At SASHÉ ADORNMENTS, customer satisfaction is important to us. Please read our refund policy carefully.

Eligibility for Returns

Returns or replacements are accepted only if:

• The product is damaged, defective, or incorrect
  
• A return request is raised within 48 hours of delivery
  
• The product is unused and in its original packaging
  

Non-Returnable Items

• Earrings and personalized/custom jewellery
  
• Items damaged due to improper handling or wear
  

Refund Process

• Once approved, refunds are processed within 5–7 business days
  
• Refunds are credited to the original payment method
  

Return Shipping

• If the issue is due to our error, return shipping costs will be covered
  
• Otherwise, return shipping costs are the responsibility of the customer
  

How to Request a Refund

Email us at Sakshamgairola21@gmail.com with:

• Order ID
  
• Clear images of the product
  
• Reason for return